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O&G TopicsProfessional practice — equity, culture and communication

O&G · Professional practice — equity, culture and communication

Cultural safety for culturally and linguistically diverse communities

Also known as CALD maternity care · Migrant women's health · Refugee maternity care · Asylum seeker women's health · Interpreter-mediated consultation · Inclusive maternity care · Cross-cultural obstetric care

Exam-exhaustive FRANZCOG professional reference on culturally safe care for migrant, refugee, asylum-seeking and other culturally and linguistically diverse communities: qualified interpreter use, trauma-informed maternity care, inclusive language, equitable service design, consent, screening, continuity and RANZCOG positions.

high16 referencesUpdated 29 July 202612 min readVerification in progress

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Practise this topic8 MCQs with explanations

Target exams

FRANZCOGMRCOGABOGFRCSCMRCPI

Red flags

  • A family member or child is interpreting a consent, examination, bad-news or discharge conversation — arrange a qualified interpreter
  • The patient nods or signs but cannot teach back the plan — understanding has not been established
  • The partner answers every question — offer private interpreter-mediated time and assess voluntariness and safety
  • Missed appointments are labelled non-adherence before transport, cost, housing, visa, childcare and language barriers are explored
  • A trauma response during examination is called refusal or incapacity — stop, restore control and reassess
  • Culture is used as a diagnosis — ask the individual rather than assigning group beliefs
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Your progress

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Practise this topic8 MCQs with explanations

Target exams

FRANZCOGMRCOGABOGFRCSCMRCPI

Red flags

  • A family member or child is interpreting a consent, examination, bad-news or discharge conversation — arrange a qualified interpreter
  • The patient nods or signs but cannot teach back the plan — understanding has not been established
  • The partner answers every question — offer private interpreter-mediated time and assess voluntariness and safety
  • Missed appointments are labelled non-adherence before transport, cost, housing, visa, childcare and language barriers are explored
  • A trauma response during examination is called refusal or incapacity — stop, restore control and reassess
  • Culture is used as a diagnosis — ask the individual rather than assigning group beliefs
One-line fellowship answer

Cultural safety means the woman experiences care as respectful, trustworthy and free of racism or coercion: ask rather than assume, use a qualified interpreter whenever language discordance affects care, preserve her authority while welcoming chosen family, practise trauma-informed maternity care, remove structural barriers, and measure equity at the service level.[5]

It is 02:00 in birth suite. A recently arrived Dari-speaking woman is 8 cm dilated. Her husband answers every question; an urgent caesarean may be needed. Everyone is kind, but kindness alone will not create valid consent. You need a qualified interpreter, direct communication with the woman, privacy, a trauma-informed examination and a plan that does not make her migration history the diagnosis.[5][12]

Cultural safety is an outcome, not a badge

The patient decides whether the encounter was culturally safe. Cultural awareness notices difference. Cultural sensitivity tries not to offend. Cultural competence builds knowledge and skills. Cultural humility adds lifelong self-critique. Cultural safety goes further: it asks whether power, racism and service design allowed the person to participate without losing identity, dignity or authority.[5]

Awareness

  • I notice culture may matter
  • Necessary but passive
  • Does not test power or outcome

Competence

  • I build communication and clinical skills
  • Individual, organisational and systemic
  • Can become a checklist if unreflective

Humility

  • I examine my assumptions and limits
  • Patient is the expert in their life
  • Lifelong reflective practice

Safety

  • The patient experiences respect and control
  • Racism and inequity are addressed
  • Services are accountable for outcomes
[5]

“CALD” can describe populations for service planning, but it is a poor bedside diagnosis. A Mandarin-speaking international student, a Rohingya refugee, a second-generation Lebanese Australian and a Māori woman living in Sydney do not share a single risk profile. Ask preferred language, identity, support people, priorities and barriers. Never infer them from appearance or surname.[5][9]

The consultation starts with ASK, not ASSUME
Ask preferred spoken and written language; Support with a qualified interpreter and chosen people; Know what matters to this person. Then remove barriers before judging behaviour.[5]
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References16ShowHide
  1. [5]Jameel A, Pope C, Hearn F, et al. Understanding equity-oriented maternity care for women of refugee background in high-income countries: a qualitative systematic review Int J Equity Health, 2026.PMID 42010559
  2. [6]Eslier M, Azria E, Chatzistergiou K, et al. Association between migration and severe maternal outcomes in high-income countries: Systematic review and meta-analysis PLoS Med, 2023.PMID 37347797
  3. [7]Yeshitila YG, Gold L, Abimanyi-Ochom J, et al. Effectiveness and cost-effectiveness of models of maternity care for women from migrant and refugee backgrounds in high-income countries: A systematic review Soc Sci Med, 2024.PMID 39186841
  4. [8]Khaw SM, Zahroh RI, O'Rourke K, et al. Community-based doulas for migrant and refugee women: a mixed-method systematic review and narrative synthesis BMJ Glob Health, 2022.PMID 35902203
  5. [9]Rogers HJ, Homer CSE, Henry A, et al. Perspectives of women from migrant and refugee backgrounds accessing the Cross Cultural Worker Service in maternity and early childhood services-a qualitative study Front Glob Womens Health, 2025.PMID 40115387
  6. [10]Dube M, Bromley A, Ireland S, et al. A better service promoting better experiences: Midwives' experiences working in a caseload service for women of refugee backgrounds Women Birth, 2025.PMID 40403604
  7. [11]Toke S, Correa-Velez I, Riggs E, et al. Exploring Trauma- and Violence-Informed Pregnancy Care for Karen Women of Refugee Background: A Community-Based Participatory Study Int J Environ Res Public Health, 2024.PMID 38541256
  8. [12]Lauridsen IG, Terkildsen MD, Sørensen K, et al. A systematic review of whether the number of linguistic errors in medical interpretation is associated with the use of professional vs ad hoc interpreters Arch Public Health, 2024.PMID 39696623
  9. [13]Diamond L, Izquierdo K, Canfield D, et al. A Systematic Review of the Impact of Patient-Physician Non-English Language Concordance on Quality of Care and Outcomes J Gen Intern Med, 2019.PMID 31147980
  10. [14]Luan-Erfe BM, Erfe JM, DeCaria B, et al. Limited English Proficiency and Perioperative Patient-Centered Outcomes: A Systematic Review Anesth Analg, 2023.PMID 36066429
  11. [15]Biggs LJ, Yelland J, Due C, et al. Conversations about stillbirth prevention during pregnancy care from the perspectives of recent parents of refugee and migrant backgrounds, health professionals, and interpreters: A qualitative study Womens Health (Lond), 2025.PMID 40878934
  12. [16]Hearn F, Brown SJ, Szwarc J, et al. Perceptions and Experiences of Inequity for Women of Refugee Background Having a Baby during the COVID-19 Pandemic in Melbourne, Australia Int J Environ Res Public Health, 2024.PMID 38673392
  13. [17]Royal Australian and New Zealand College of Obstetricians and Gynaecologists Cultural Competency (WPI 20) RANZCOG, 2018.Source
  14. [18]Royal Australian and New Zealand College of Obstetricians and Gynaecologists Cultural Safety Statement of Intent RANZCOG, 2023.Source
  15. [19]Royal Australian and New Zealand College of Obstetricians and Gynaecologists Health of women seeking asylum, refugees and women held in detention RANZCOG, 2016.Source
  16. [20]Royal Australian and New Zealand College of Obstetricians and Gynaecologists Consent and provision of information to patients regarding proposed treatment (C-Gen 2) RANZCOG, 2026.Source

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